Last updated: 09/02/2023

1 - Application and enforceability of the general terms and conditions of sale

1 – Application and enforceability of the general terms and conditions of sale

These general terms and conditions of sale must be systematically accepted (by checking the designated box) by each buyer in order to access the ordering process. Consequently, placing an order implies the full and unconditional acceptance of these general terms and conditions of sale by the buyer.

Melinda Limoges reserves the right to modify the below general terms and conditions of sale at any time. The version of the general terms and conditions of sale applicable to the customer is the one displayed on the website at the time of validating the order. The date of update will always be mentioned at the beginning of these terms and conditions.

These general terms and conditions of sale specify, in particular, the conditions for ordering and delivering products to buyers.

2 - Service description

Melinda Limoges provides its users with an online service that allows them to consult her services and order certain services online. To this end, every user must have internet access.

3 - Registration obligation To place an order, you agree to:

Complete the information about yourself in the registration form. This information must be accurate, up-to-date, and complete.
Update this data if necessary to ensure it remains accurate and up-to-date.
In the event that the provided information is false, outdated, or incomplete, Melinda Limoges reserves the right to suspend or terminate your user account and to deny you immediate and future access to the service.

4 - User account, password, and security

4.1 - Registration

You declare that you are at least 18 years old and have legal capacity or parental authorization to place an order on the website.

Upon completion of the registration process, you will have a username and password. You are solely responsible for maintaining the confidentiality of your user account and password, as well as for all actions taken under your account and/or with your password. You agree to immediately notify Melinda Limoges of any unauthorized use of your account and/or password and to ensure that you explicitly log out after each order. Melinda Limoges cannot be held responsible for any loss or damage arising from a failure to comply with the obligations of this article.

4.2 - Termination

You acknowledge that Melinda Limoges has the right to terminate or partially suspend your access rights corresponding to your account and password, or to delete them for any reason, particularly for legitimate reasons in case of actions that contradict these general terms and conditions of sale. You also have the possibility to delete your user account by requesting it via email to the following address:

5 - Order confirmation

Your order will be confirmed by sending an email to the registered address. By keeping and printing this email, you have proof of your order, which we advise you to keep. After confirmation, it is no longer possible to cancel your order unless you inform Melinda Limoges immediately by phone or email.

6 - Delivery - minimum order

No minimum order is required.

7 - Complaints

Any complaints and reservations must be communicated to Melinda Limoges within 24 hours and must be noted on the order form.

8 - Payment

Payment must be made by credit card at the time of ordering on the website. We use Stripe as a payment solution.

9 - Delivery

As the ordered products are virtual, the delivery of your service is considered immediate and will be transmitted via email.

10 - Product availability

The availability of products may vary on a daily basis. Any unavailable product will be removed from the list of products available for order on the website. However, if an out-of-stock product is presented on the website as available, an equivalent product will be proposed to you following contact from the store .

If you do not accept this equivalent product, your order will be immediately canceled.

11 - Price management

Prices may be revised at any time without notice. The prices invoiced are those in effect on the day the order is placed. They are subject to the applicable VAT rate. In the event that this rate is changed, our prices will be revised accordingly.

12 - Legal information

In accordance with the “Informatique et Libertés” law of January 6, 1978, you have the right to access, modify, rectify, and delete data concerning you. To exercise these rights, please send a letter to the address of the store indicated on the homepage.